Technology review
http://www.technologyreview.com/articles/05/06/issue/brief_ups.asp?trk=nl
United Parcel Service, the $36.6 billion Atlanta-based shipping behemoth, has 55,000 sorting workers at 1,700 worldwide facilities. Their Herculean task is to scan--by hand--the bar codes on 14.1 million parcels every day so that UPS and its customers know where those parcels are at all times.
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