Hurricane Katrina
Service Update
Coastal and inland areas of Alabama, Louisiana, Mississippi and the Florida panhandle have been significantly impacted by Hurricane Katrina.
Our greatest concern is the safety of UPS people and their families, as well as our customers and the communities in the region.
UPS services, including scheduled pickup, delivery, and On-Call Pickup Services are delayed in the affected areas. The hurricane has also affected the scheduled hours at UPS Customer Centers.
In accordance with the UPS Terms and Conditions, service guarantees will not apply to the affected service areas at this time.
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