ALL CHANGES OF ADDRESS CONSIDERED

ALL CHANGES OF ADDRESS CONSIDERED
PMG emphasizes ongoing COAs for displaced customers

In a national radio interview yesterday, Postmaster General Jack Potter reminded customers displaced by Hurricane Katrina of the importance of filing Changes of Address (COAs) no matter how many times they relocate.

Houston Retail Associate Jackie Walker-Mack helps a woman at the George R. Brown Convention Center hurricane shelter file a Change of Address. PMG Jack Potter emphasized it’s critical for residents to file COAs.

Speaking on National Public Radio’s “All Things
Considered,” Potter explained how the Postal Automation Redirection System lets mail bypass the Gulf Coast area to reach a customer’s new location.

“They may move multiple times but we would like them to give us the information each and every time they move,” Potter said, “so the mail can follow them as they relocate.” He noted the three options to file COAs: USPS.com, 1-800-ASK-USPS or at any Post Office.

Potter also paid tribute to USPS employees who quickly came back to work — even those who lost homes themselves. “I’m very proud of the folks who find themselves in locations outside of Louisiana, Mississippi and Alabama who have come to local Post Offices and told us that they want to work wherever they are,” he said.

“I’m very proud of all of our people. It’s an amazing story about the loyalty and dedication of our workforce and how they’ve risen to the occasion.”