Thursday, July 21, 2005
USPS: Longer Hours means QUICKER SERVICE
Indiana also increases revenue with extended hours
Walk-in revenue for the Greater Indiana District increased by more than $400,000 when eight post offices in the Indianapolis Metro area started staying open until 7 p.m.
Retail Associate Pat Horton helps a customer at the New Augusta Station in Indianapolis.
Many customers said they would have gone to the competition if not for USPS’s extended hours and reduced wait-times — which may account for the word-of-mouth advertising generated by the move.
“The customer response to the later hours has been outstanding,” said Acting District Marketing Manager Mike McInturf. “They appreciate the flexibility.”
Carrier Pickup Online Notification cooks up business
Carrier Pickup Online Notification cooks up business
Breakfast, anyone?
Baker’s Breakfast Cookies are on the menu. The Bellingham, WA, bakery shipped the 12 millionth package using Carrier Pickup Online Notification.
Bellingham Mt. Baker Letter Carrier Debra Robinson (right) picks up the 12 millionth Carrier Pickup package, from Baker’s Breakfast Cookies President and Owner Erin Baker.
When orders come in for a cookie sample pack, Baker’s Breakfast uses Carrier Pickup to ship about 25 packages every day.
“We’re still learning the ins and outs of the Postal Service,” says shipping manager Aleta Roberts, who recently switched from a competing shipper. She appreciates the ability to schedule pickups up to three months in advance.
“That’s really a nice feature for us,” says Roberts. “Sometime we have up to 150 orders a day and Carrier Pickup helps us stay focused on the business.”
“Features like Carrier Pickup allow the Postal Service to stay competitive with new and existing businesses,” says Bellingham Postmaster Darrell Smith. “Showing appreciation for their business can mean a long-term, loyal and happy customer.
Wednesday, July 20, 2005
USPS: Weather Related Service Updates
Weather Related Service Updates
Hurricane Update, July 20 — 3 p.m. ET
Hurricane Emily made landfall Wednesday morning along the northeastern coast of Mexico, 75 miles south of Brownsville, TX. Winds have been reduced to tropical storm force and heavy rains are expected, but no operational or emergency conditions are reported at this time.
Rio Grande District: Tornadoes were reported in Willacy County and a tornado watch remains in effect for several counties. Three offices are without power — South Padre Island (78597), La Blanca (78558) and Lozano (78568). All offices in ZIP Code area 785 are opened and most are offering retail services. Some facilities suffered water damage but are operational and delivery is being attempted throughout the 785 area.
Postal Truck Fire Leaves Some Residents Without Mail
Monday, July 18, 2005
USPS delivers for fans and communities as Pottermania sweeps the country
USPS delivers for fans and communities as Pottermania sweeps the country
Did you get anything done this weekend?
Let’s rephrase that — did you get anything done this weekend besides reading the latest adventure of Harry Potter and his friends at Hogwarts?
The Postal Service did. Letter carriers delivered more than 1 million copies of the best-selling novel to anxious fans — enough to increase package deliveries by 30% compared to an average Saturday.
It wasn’t just our record-breaking delivery efforts that highlighted the day. Across the country, employees participated in special events to mark the sixth installment of author J.K. Rowling’s series.
Orange and El Toro, CA, Post Office employees and the National Association of Letter Carriers Branch 1100 raised money to buy 25 copies of the book and donate them to Children’s Hospital of Orange County. Many Post Offices around the country teamed with their local libraries for Harry Potter activities like trivia and look-alike events. Other offices partnered with book stores to offer fans commemorative cancellations in their new books.
In Columbia, SC, Postmaster Dennis Moles, National Association of Letter Carriers President Ed Martin and Customer Relations Coordinator Debbie Breland were at the Red Cross — in Harry Potter costumes — to support the “Half-Blood Prince Blood Drive” Friday. Donors were given a voucher for a free copy of Half-Blood Prince in honor of the “Magic in the Mail” day promotion and NBC’s Today Show mentioned the blood drive Friday morning.
When it’s all said and done, Harry Potter and Half-Blood Prince got a whole-hearted effort from the Postal Service!