U.S. POSTAL SERVICE AND PACIFIC RIM POSTS PROVIDE FIRST-EVER JOINT OFFERING OF GUARANTEED MAIL SERVICE
Washington, D.C. - In an historic agreement, The U.S. Postal Service has joined with the postal administrations in Australia, China, Hong Kong, Japan and the Republic of South Korea to offer an enhanced expedited shipping service to these destinations.
"The Pacific Rim continues to grow in global significance as the nations there experience unprecedented growth in trade; it's where our customers want to be," said Jim Wade, vice president of international business for the U.S. Postal Service. "The combined dependability, high performance and modern technology this alliance brings allow us to better satisfy our current customers and to acquire new ones," Wade added.
Launched today, enhancements to the Postal Service's Global Express Mail provide day-certain guaranteed delivery to the Pacific Rim and United States - with the security and safety customers have come to expect from the U.S. Postal Service and without hidden surcharges.
This offering will be available beginning July 26 at all Post Offices in all 50 states, as well as Puerto Rico and the U.S. Virgin Islands. Customers can track a shipment's progress online at www.usps.com or by calling 1-800-222-1811.
Since 1775, the Postal Service and its predecessor, the Post Office Department, has connected friends, families, neighbors and businesses by mail. It is an independent federal agency that visits 142 million homes and businesses every day, six days a week and is the only service provider delivering to every address in the nation. The Postal Service receives no taxpayer dollars for routine operations, but derives its operating revenues solely from the sale of postage, products and services. With annual revenues of more than $69 billion, it is the world's leading provider of mailing and delivery services, offering some of the most affordable postage rates in the world. The Postal Service delivers more than 46 percent of the world's mail volume-some 206 billion letters, advertisements, periodicals and packages a year-and serves seven and a half million customers each day at its 37,000 retail locations nationwide. Its website, usps.com, attracts more than 21 million visitors each month.
Monday, July 25, 2005
USPS: BEST PLACE TO WORK
BEST PLACE TO WORK. USPS has made Computerworld’s list of the “100 Best Places to Work in IT” for the second year in a row. About a quarter of the 1,200 USPS IT employees completed a survey rating the Postal Service on salary and bonuses, promotions, staff turnover, training and development, percentages of women and minorities on staff, rewarding outstanding performance, retention programs and benefits. USPS placed 65th on the list of 100 companies — moving up from last year’s 93rd spot.
USPS: CUSTOMER-FOCUSED, PERFORMANCE-BASED
USPS News TodayMonday 07.25.05Quotable Quotes . . . “Transformation comes down to one simple idea — how we can add value and make the mail work better for our customers. We’ve had great results, but we’re not going to rest on our laurels.”— Postmaster General Jack PotterCUSTOMER-FOCUSED, PERFORMANCE-BASED. The next phase of the Postal Service’s transformation plan is in the works. The Strategic Transformation Plan 2006-2010 will focus on customers and meeting their changing needs and demands. USPS has kept the focus on change — transformation — for the last three years. The new plan will set our direction for the next five years, based on input from customers, the mailing industry and employees.
Thursday, July 21, 2005
USPS: Longer Hours means QUICKER SERVICE
Longer Hours means QUICKER SERVICE
Indiana also increases revenue with extended hours
Walk-in revenue for the Greater Indiana District increased by more than $400,000 when eight post offices in the Indianapolis Metro area started staying open until 7 p.m.
Retail Associate Pat Horton helps a customer at the New Augusta Station in Indianapolis.
Many customers said they would have gone to the competition if not for USPS’s extended hours and reduced wait-times — which may account for the word-of-mouth advertising generated by the move.
“The customer response to the later hours has been outstanding,” said Acting District Marketing Manager Mike McInturf. “They appreciate the flexibility.”
Indiana also increases revenue with extended hours
Walk-in revenue for the Greater Indiana District increased by more than $400,000 when eight post offices in the Indianapolis Metro area started staying open until 7 p.m.
Retail Associate Pat Horton helps a customer at the New Augusta Station in Indianapolis.
Many customers said they would have gone to the competition if not for USPS’s extended hours and reduced wait-times — which may account for the word-of-mouth advertising generated by the move.
“The customer response to the later hours has been outstanding,” said Acting District Marketing Manager Mike McInturf. “They appreciate the flexibility.”
Carrier Pickup Online Notification cooks up business
A BAKER’S DOZEN MILLION
Carrier Pickup Online Notification cooks up business
Breakfast, anyone?
Baker’s Breakfast Cookies are on the menu. The Bellingham, WA, bakery shipped the 12 millionth package using Carrier Pickup Online Notification.
Bellingham Mt. Baker Letter Carrier Debra Robinson (right) picks up the 12 millionth Carrier Pickup package, from Baker’s Breakfast Cookies President and Owner Erin Baker.
When orders come in for a cookie sample pack, Baker’s Breakfast uses Carrier Pickup to ship about 25 packages every day.
“We’re still learning the ins and outs of the Postal Service,” says shipping manager Aleta Roberts, who recently switched from a competing shipper. She appreciates the ability to schedule pickups up to three months in advance.
“That’s really a nice feature for us,” says Roberts. “Sometime we have up to 150 orders a day and Carrier Pickup helps us stay focused on the business.”
“Features like Carrier Pickup allow the Postal Service to stay competitive with new and existing businesses,” says Bellingham Postmaster Darrell Smith. “Showing appreciation for their business can mean a long-term, loyal and happy customer.
Carrier Pickup Online Notification cooks up business
Breakfast, anyone?
Baker’s Breakfast Cookies are on the menu. The Bellingham, WA, bakery shipped the 12 millionth package using Carrier Pickup Online Notification.
Bellingham Mt. Baker Letter Carrier Debra Robinson (right) picks up the 12 millionth Carrier Pickup package, from Baker’s Breakfast Cookies President and Owner Erin Baker.
When orders come in for a cookie sample pack, Baker’s Breakfast uses Carrier Pickup to ship about 25 packages every day.
“We’re still learning the ins and outs of the Postal Service,” says shipping manager Aleta Roberts, who recently switched from a competing shipper. She appreciates the ability to schedule pickups up to three months in advance.
“That’s really a nice feature for us,” says Roberts. “Sometime we have up to 150 orders a day and Carrier Pickup helps us stay focused on the business.”
“Features like Carrier Pickup allow the Postal Service to stay competitive with new and existing businesses,” says Bellingham Postmaster Darrell Smith. “Showing appreciation for their business can mean a long-term, loyal and happy customer.
Wednesday, July 20, 2005
USPS: Weather Related Service Updates
Weather Related Service Updates
Hurricane Update, July 20 — 3 p.m. ET
Hurricane Emily made landfall Wednesday morning along the northeastern coast of Mexico, 75 miles south of Brownsville, TX. Winds have been reduced to tropical storm force and heavy rains are expected, but no operational or emergency conditions are reported at this time.
Rio Grande District: Tornadoes were reported in Willacy County and a tornado watch remains in effect for several counties. Three offices are without power — South Padre Island (78597), La Blanca (78558) and Lozano (78568). All offices in ZIP Code area 785 are opened and most are offering retail services. Some facilities suffered water damage but are operational and delivery is being attempted throughout the 785 area.
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