Automated Postal Centers a hit in Central Florida

The hardest working APC in show business
Automated Postal Centers a hit in Central Florida

Central Florida customers love it and use it — $10 million proves it.

In just one year, the 67 Automated Postal Centers (APCs) in Central Florida District sold $10 million worth of service and convenience. And they show no signs of slowing down.


APCs in Central Florida District have passed the $10 million mark.
The district also has the distinction of having one of the single hardest-working APCs in the nation as well as the top APC revenue site.

Go to Jupiter — the city, not the planet — and you’ll see the APC that district retail staff call, “the green god.” Peak monthly sales are $44,000 and average sales $26,000 — and that includes a slow start-up after installation.

Go to Alafaya Branch (south of Orlando) and you’ll see a duo of hard-working APCs. Peak monthly sales there are $92,000 with average sales around $49,000.

“I’m proud of our people. They put the bar very, very high," said Central Florida District Manager Pete Captain. "Let’s see if anyone can catch us.”

Nationwide, APC revenue topped $200 million last week

USPS: Parcel Return Services hits $30 million revenue mark

A return on returns
Parcel Return Services hits $30 million revenue mark

It’s been a good run for Parcel Return Service (PRS). With more than 10 million packages handled since its October 2003 launch, PRS has generated more than $30 million in gross revenue.

“Parcel Return Service is a partnership with our consolidators,” said Newport Beach, CA, Postmaster Dennis McKeown. “The service is simple and has the potential to bring in a lot of new revenue for the Postal Service.”

The current expansion of the Return Delivery Unit (RDU) model will help USPS be even more competitive in the returns market. The RDU option lets PRS agents pick up returns at the local post office — saving time and money for the Postal Service and the customer.

Santa Ana District Operations Support Specialist Cathy Cox led her district’s efforts to begin offering the new RDU option. “This is the kind of innovation that our customers appreciate and will keep us in business for a long time to come,” Cox said.

“The retail associates and carriers identify the PRS parcels before I dispatch. This makes it so much easier for me to do my job,” said Newport Beach Distribution Clerk Roberto Garcia. “Scanning ‘Available for Pickup’ only takes a few minutes and the consolidators pick up the packages from us the next day. This is a great service. We just started and already we get about 30 packages a day!”