POSTAL SERVICE DOES IT AGAIN IN OVERNIGHT FIRST-CLASS MAIL DELIVERY

POSTAL SERVICE DOES IT AGAIN IN OVERNIGHT FIRST-CLASS MAIL DELIVERY

WASHINGTON, D.C. - The U.S. Postal Service's high level of service performance remains constant through another measurement period. Its on-time overnight delivery of First-Class Mail earned a 95 percent performance score as measured independently by IBM Consulting Services and announced today during the agency's Board of Governors meeting in Washington, D.C.

This accomplishment marks the 11th consecutive measurement period in which the organization has scored 95 percent or better for on-time overnight delivery of First-Class Mail.

This fourth quarter measurement for fiscal year 2005 also cites two-day service performance at 91 percent and three-day, which is carried by air and can be subject to delays, at 90 percent once again, up from 83 percent in the second quarter.

This report provides an independent assessment of the time it takes First-Class Mail, once it's deposited into collection boxes, to be delivered to homes, businesses and Post Office boxes nationwide.

Five of the USPS' geographic service territories reached 97 percent on-time overnight scores during this reporting period. They are Spokane (eastern Washington State and Idaho); Central Plains (Nebraska, southwest Iowa and most of Kansas); Albany (northern, eastern, central portions of New York State); Richmond, VA; and Baltimore, MD.

During the same period, customer satisfaction was also measured. At 94 percent, this score is up from 93 percent last quarter. This achievement marks the sixteenth continuous quarter the Postal Service has earned a 93 percent or better customer satisfaction measurement score.

In addition, eight Postal Service territories achieved customer satisfaction scores of 97 percent. They are Dakotas (North and South Dakota and northeast Minnesota); Massachusetts (most portions of the State of Massachusetts); Western New York (western portion of New York State, including Buffalo and Rochester); Albany (northern, eastern, central portions of New York State); New Hampshire/ Vermont (all of each state); Pittsburgh, PA; Appalachian (Kentucky and West Virginia); and Hawkeye (Missouri, Iowa and portions of Kansas).

Also, Chairman Miller noted the board had received from the Postal Rate Commission its recommendation on the escrow rate case that is intended to cover the 5.4 percent, $3.1 billion escrow obligation contained in Public Law 108-18. He said the Governors will consider that recommendation on Monday, November 7, 2005 and possibly vote on it later in the month.

In other business, the Board of Governors announced rate changes for Micronesia and the Marshall Islands, and that international rates will increase 5.9 percent. Also, announced was that the HSBC North America Holdings Inc. National Service Agreement is effective today.


- Hurricane-affected ZIP Codes 700, 701 and 395 were not tested in the later portion of this measurement period. -

EXFC Overnight Service Results
July 1 - September 30, 2005 (PQ Iv, FY 2005)

EXFC externally measures collection box to mailbox delivery performance. EXFC continuously tests a panel of 463 ZIP Code areas selected on the basis of geographic and volume density from which 90% of First-Class volume originates and 80% destinates. EXFC is not a system-wide Measurement of all First-Class Mail performance.

PERFORMANCE CLUSTER RESULTS ZIP CODE SERVICE AREAS
ALABAMA 96 350, 351, 352, 358, 361, 366
ALASKA* 97 995, 996
ALBANY 97 120, 121, 122, 123, 128, 130, 131, 132, 135, 139
ALBUQUERQUE 95 870, 871
APPALACHIAN 95 240, 250, 251, 252, 253, 263, 264, 265
ARIZONA 95 850, 852, 853, 855, 856, 857
ARKANSAS 96 720, 721, 722, 723, 727
ATLANTA 94 300, 301, 302, 303
BALTIMORE 97 210, 211, 212, 214, 217, 219
BAY VALLEY 95 939, 945, 946, 947, 948, 950, 951
BIG SKY 96 590, 591, 598
BOSTON 96 021, 024
CAPITAL 96 200, 206, 207, 208, 209
CARIBBEAN 93 009
CENTRAL FLORIDA 95 327, 328, 329, 334
CENTRAL ILLINOIS 96 604, 605, 616, 617, 618, 627
CENTRAL NEW JERSEY 95 077, 085, 086, 088, 089
CENTRAL PENNSYLVANIA 95 170, 171, 172, 176, 178, 185, 187, 196
CENTRAL PLAINS 97 515, 516, 666, 670, 671, 672, 680, 681, 685
CHICAGO 94 606, 607
CINCINNATI 95 410, 436, 450, 451, 452, 454, 458, 470
COLORADO/WYOMING 96 800, 801, 802, 803, 809, 820
COLUMBUS 95 430, 431, 432, 433
CONNECTICUT 95 060, 061, 062, 064, 069
DAKOTAS 96 570, 571, 573, 581
DALLAS 94 750, 751, 752, 754, 757
DETROIT 95 481, 482, 492
ERIE 96 159, 161, 164, 165, 166
FORT WORTH 95 760, 761, 762, 764, 791, 794
GATEWAY 94 620, 622, 630, 631, 633, 652
GREATER INDIANA 95 460, 461, 462, 463, 464, 466, 468, 469, 473, 478, 479
GREATER MICHIGAN 96 486, 488, 489, 490, 493, 494, 495
GREATER SOUTH CAROLINA 96 290, 291, 292, 293, 294, 295, 296
GREENSBORO 95 270, 271, 272, 273, 274, 275, 276, 277, 278, 286
HAWKEYE 96 500, 501, 502, 503, 507, 511, 520, 524, 612
HONOLULU 96 967, 968
HOUSTON 95 770, 772, 773, 774
KENTUCKIANA 96 400, 401, 402, 405, 406, 471, 477
LAKELAND 95 530, 531, 532, 535, 537, 543, 544, 549
LONG ISLAND 94 115, 117, 118, 119
LOS ANGELES 93 900, 902, 903, 904, 905
LOUISIANA 95 700, 701, 705, 708, 711
MAINE 95 040, 041, 043, 044, 045, 048
MASSACHUSETTS 94 010, 011, 012, 013, 015, 016, 017, 018, 019
MID-AMERICA 95 640, 641, 658, 661, 662
MID-CAROLINAS 94 280, 281, 282, 283, 288, 297
MISSISSIPPI 96 386, 390, 391, 392, 395
NEVADA-SIERRA 96 890, 891, 895
NEW HAMPSHIRE/VERMONT 95 030, 031, 032, 033, 034, 038, 050, 054
NEW YORK 94 100, 104
NORTH FLORIDA 95 320, 321, 322, 323, 325, 326
NORTHERN ILLINOIS 96 600, 601, 602, 603, 611
NORTHERN NEW JERSEY 95 070, 071, 072, 073, 074, 075, 076, 078, 079
NORTHERN OHIO 93 440, 441, 442, 443, 445, 447, 449
NORTHERN VIRGINIA 96 201, 220, 221, 222, 223
NORTHLAND 96 540, 546, 550, 551, 553, 554, 559, 563
OKLAHOMA 95 730, 731, 740, 741, 743
PHILADELPHIA METRO 96 180, 189, 190, 191, 193, 194
PITTSBURGH 95 150, 151, 152, 153, 154, 156
PORTLAND 95 970, 971, 972, 973, 974, 986
RICHMOND 97 224, 225, 230, 231, 232, 233, 234, 235, 238
RIO GRANDE 95 765, 767, 780, 781, 782, 784, 786, 787, 788, 789, 797, 799
SACRAMENTO 94 937, 952, 956, 957, 958
SALT LAKE CITY 96 840, 841, 844
SAN DIEGO 96 919, 920, 921, 924
SAN FRANCISCO 95 940, 941, 943, 944, 949
SANTA ANA 95 906, 907, 908, 917, 918, 926, 927, 928
SEATTLE 96 980, 981, 982, 984, 985
SOUTHEAST MICHIGAN 94 480, 483, 484, 485
SOUTH FLORIDA 92 330, 331, 332, 333
SOUTH GEORGIA 96 309, 310, 312, 314, 319
SOUTH JERSEY 96 080, 081, 082, 083, 084, 197, 198
SOUTHEAST NEW ENGLAND 95 020, 023, 027, 028, 029
SPOKANE 97 835, 837, 838, 990, 991, 992, 994
SUNCOAST 95 335, 336, 337, 338, 339, 341, 342, 346
TENNESSEE 96 370, 371, 372, 374, 379, 380, 381
TRIBORO 95 110, 112, 113, 114, 116
VAN NUYS 94 911, 913, 914, 915, 916, 930, 931, 933
WESTCHESTER 96 105, 106, 107, 108, 109, 125
WESTERN NEW YORK 96 140, 141, 142, 143, 144, 145, 146

* No Overnight standard. Score shown is for two-day performance.

MEXICO’S VOTE BY MAIL REGISTRATION.

MEXICO’S VOTE BY MAIL REGISTRATION. The Postal Service is supporting Mexico’s Federal Electoral Institute (IFE) to help Mexicans in the United States vote by mail in their presidential elections next year. Mexicans living abroad who wish to vote by mail can pick up applications at any Mexican embassy or consulate throughout the United States, or download them from the IFE website. Completed applications must be sent via Registered Mail for them to be accepted by the IFE in Mexico. With the $7.50 Registered Mail fee, plus 85-cents postage, applicants will pay $8.35 at USPS retail windows for every piece of IFE mail.