Employees, customers reconnecting by the thousands

CONTACT CONTINUES
Employees, customers reconnecting by the thousands

For the Postal Service, it was two of the biggest challenges ever — urging more than a million displaced customers to file a Change of Address (COA) either online at usps.com, over the phone at 1-800-ASK-USPS or at a local Post Office. And at the same time, asking 6,000 displaced employees to call 1-877-477-3273 to let us know their whereabouts.

National Association of Letter Carriers Biloxi, MS, Branch President Wendell Pruitt delivers mail amid storm-blown debris. Associated Press photo.

And it’s paying off — for us and for our customers. About 100,000 COAs for the two most heavily affected ZIP Codes — 700 and 701 in Louisiana — have been filed since evacuations began. This weekend, mail delivery resumed in many areas and mail delivery to evacuees took place for the first time in nearly two weeks.

We’ve come a long way in one week, but we’ve still got a ways to go. The Postal Service is still asking employees, customers and the media to get this important message out to as many people as possible — ask evacuees to file a COA and ask displaced employees to contact us at 1-877-477-3273 and let us know how they are and where they are. It’s important to them — and they’re important to us.

Petroleum problems are going postal

Greenville (MI) Daily News:

Petroleum problems are going postal

Updated Map of Post Offices affected by Hurricane Katrina - Updated 9-12-05 8:30 am

The map to the left shows the status of all USPS Post Offices that were affected by Hurricane Katrina and the floods earlier this month (August - September 2005). Green coded areas indict fully operational post offices, yellow represents partial service, red represents NO service, while white are offices not affected. This information is as of Wednesday 9-12-05 8:30 AM

Click on the maps for a larger image.

USPS: Newest Service Updates

Updated September 12, 2005 - 11:00 a.m. ET
Newest Service Updates

Hurricane Katrina Social Security check distribution extended for Louisiana and Mississippi locations.

Louisiana distribution extended to Sept. 12; Mississippi distribution extended to Sept. 16 (Pickup available all days). Click here for times and places.

The Postal Service is now accepting Express Mail destined for ZIP Codes 369, 393, 394 and 396. However, the suspension of Express Mail to ZIP Codes 395, 700, 701 and 704 remains in effect.

The suspension of Standard Mail (Letters and Flats) and Periodicals Mail destined for ZIP Codes 369, 393, 394 and 396 has been lifted, but remains in effect for ZIP Codes 395, 700, 701 and 704.

Drop shipment appointments to ZIP Codes 369, 393, 394 and 396 are being accepted — but appointments are required before any drop shipments can occur.