USPS: BETTER SERVICE THROUGH TECHNOLOGY

BETTER SERVICE THROUGH TECHNOLOGY. For the past four years, the Postal Service has used the Internet to provide improved service to business customers and enhance the value of mail, Postmaster General Jack Potter told the Board of Governors at its monthly meeting yesterday. The number of monthly online transactions at usps.com has increased from 9 million in 2001 to more than 21 million this year.